At Harmony Resorts we are passionate about creating unique stays where people can connect with nature and experience the diverse beauty of Ontario. Through our growing portfolio of resorts, we offer a range of accommodations such as glamping, cottages, cabins, tiny cottages, seasonal sites, and campsites.

We are looking for a Customer Service Representative (CSR) to join our growing team.

The duties of the CSR will include assisting customers with questions, complaints, or any concerns that might have with the resorts while ensuring a high level of customer satisfaction. This position requires strong communication skills, positive demeanor, attention to detail, and ability to multi-task with robust organizational skills.

Responsibilities

Your tasks will include, but may not be limited to, the following:

• Assist in the company’s operations through customer service expertise
• Handle communications with customers and team members
• Perform organizational help and maintain customer needs in a timely manner
• Promote continued customer loyalty

Job Type: Full-time, Permanent

Salary: From $40,000

Additional Pay: Bonus pay

Benefits: Includes dental care and extended health care

Schedule: Monday to Friday