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Customer Service Representative – Harmony Resorts

At Harmony Resorts we are passionate about creating unique stays where people can connect with nature and experience the diverse beauty of Ontario. Through our growing portfolio of resorts, we offer a range of accommodations such as glamping, cottages, cabins, tiny cottages, seasonal sites, and campsites.

We are looking for a Customer Service Representative (CSR) to join our growing team.

The duties of the CSR will include assisting customers with questions, complaints, or any concerns that might have with the resorts while ensuring a high level of customer satisfaction. This position requires strong communication skills, positive demeanor, attention to detail, and ability to multi-task with robust organizational skills.

Responsibilities

Your tasks will include, but may not be limited to, the following:

  • Assist in the company’s operations through customer service expertise
  • Handle communications with customers and team members
  • Perform organizational help and maintain customer needs in a timely manner
  • Promote continued customer loyalty

Job Type: Full-time, Permanent

Salary: From $40,000

Additional Pay: Bonus pay

Benefits: Includes dental care and extended health care

Schedule: Monday to Friday

Chief Operating Officer – Harmony Resorts

At Harmony Resorts we are passionate about creating unique stays where people can connect with nature and experience the diverse beauty of Ontario. Through our growing portfolio of resorts, we offer a range of accommodations such as glamping, cottages, cabins, tiny cottages, seasonal sites, and campsites.

We are looking for a Chief Operating Officer (COO) to join our growing team.

The duties of the COO will include overseeing the operational functions of the business through strategic, organizational, and administrative leadership. This position requires excellent business and budget-planning expertise, strong organizational skills, and ability to align corporate strategies. Previous real estate experience and financial background with at least 5-10 years of senior management experience are a prerequisite. 

Responsibilities

Your tasks will include, but may not be limited to, the following:

  • Oversee the execution of company operations, project timelines, business developments, and employee productivity while building a highly inclusive culture to ensure team members thrive
  • Develop actionable business strategies, objectives, and plans that ensure alignment with short- and long-term goals in tandem with the CEO
  • Conduct risk analyses, an prepare financial and asset management reports
  • Implement financial procedures and organizational policies to drive the company’s operating capabilities to surpass the industry standard
  • Monitor asset performance and recommend corrective actions
  • Research relevant markets and identify trends
  • Collaborate with asset management team, real estate analysts, and senior executives
  • Build and maintain relationships with other professionals and organizations

Job Type: Full-time, Permanent

Salary: From $90,000

Additional Pay: Bonus pay

Benefits: Includes dental care and extended health care

Schedule: Monday to Friday

Asset Manager – Resorts & Hospitality

Forge & Foster Investment Management is a new-age real estate investment management company. Forge & Foster has over $300M in assets under management and is a fast-paced, growing company based in Hamilton, Ontario.

Forge & Foster is looking for an Asset Manager to manage a portion of our real estate portfolio involving Resorts and Hospitality. Responsibilities would include coordinating with on-site project managers, working with Forge’s leasing and marketing teams to advertise available spaces and ensuring our goals are met with regards to performance and investor return.

The ideal candidate is organized, works well on a team and is passionate about learning on the fly.

Responsibilities

Your tasks will include, but may not be limited to, the following:

  • Assist in the execution of property business plans including tasks related to asset management while developing strategies to maximize asset growth
  • Manage portfolio through increasing value and minimizing risks
  • Conduct risk analyses
  • Prepare financial and asset management reports
  • Monitor asset performance and recommend corrective actions
  • Research relevant markets and identify trends

If this describes you and you’re looking to join a great team with great remuneration, please provide your resume and cover letter outlining why you’d be a great addition to our team.

Job Type: Full-time, Permanent

Pay: From $50,000 per year

Additional Pay: Bonus pay

Benefits: Includes dental care and extended health care

Schedule: Monday to Friday

Leasing Associate

Forge & Foster is committed to generating positive social and economic value for communities, tenants, investors, and other stakeholders through commercial real estate projects in Hamilton and across Southern Ontario. We bring vitality to cities as a leading value-add commercial real estate investment management company.

We are looking for a Leasing Associate to join our growing team.

The duties of the Leasing Associate will include actively promoting units for lease, preparing lease contracts, and arranging units to be move-in ready. This position requires interpersonal skills, strong problem solving skills, good organizational skills and an ability to work independently. Previous real estate experience or a strong interest in real estate is considered an asset.

Responsibilities

Your tasks will include, but may not be limited to, the following:

  • Assist in the execution of property business plans including tasks related to leasing rental properties to prospective tenants while working towards achieving tenancy revenue at target
  • Prepare properties to show prospective tenants while portraying the property and amenities in a positive manner
  • Conduct administrative tasks such as credit/background checks and applications
  • Organize payments and manage lease contracts
  • Provide key services to tenants by determining their needs and addressing any concerns
  • Maintain working knowledge of the property market
  • Foster strong working relationships among tenants and leasing team

Job Type: Full-time, Permanent

Pay: From $50,000 per year

Additional Pay: Bonus pay

Benefits: Includes dental care and extended health care

Schedule: Monday to Friday with availability to work weekends for property showings

Chartered Accountant

Forge and Foster is committed to generating positive social and economic value for communities, tenants, investors, and other stakeholders through commercial real estate projects in Hamilton and across Southern Ontario. We bring vitality to cities as a leading value-add commercial real estate investment management company.

We are looking for a full-time Chartered Accountant to join our team to help with the accuracy and compliance of accounting standards for our existing real estate portfolio as well as our expanding business ventures.

Your tasks will include, but may not be limited to, the following:

  • Full cycle accounting for our operating companies.
  • Full P&L finance accountability for operating companies and projects.
  • Accurate and timely processing of Accounts Payable & Accounts Receivable.
  • Develop and maintain good vendor relations and be proactive with conflict resolution.
  • Preparing bank reconciliations.
  • Prepare and review monthly draw packages, including supporting documentation and schedules to obtain funding from lenders, and equity partners.
  • Process intercompany billings and reconcile intercompany accounts monthly.
  • Obtain and maintain a thorough understanding of the general ledger structure.
  • Create and maintain monthly balance sheet reconciliations, and ensure monthly closing entries are set up, and done correctly.
  • Maintain accurate and up-to-date office records.
  • Ensure compliance with local, provincial, and federal reporting requirements.
  • Responsible for accurate and complete accounting records and preparation of all monthly, quarterly, and yearly remittances, filings, obligations, as may be required.
  • Review and interpret financial statements and operations to facilitate better upper management decision making.
  • Develop and or improve on current financial and management reporting.
  • Work with the VP of Finance to ensure a clean and timely year end audit, including preparation of information required to create annual financial statements and tax returns through the accounting firm.
  • Provide ongoing project-by-project profitability / cash flow / capital projections and communicate with lenders, equity partners, and others as may be required.
  • Pro-actively recommend and assist in development and implementation of new procedures and features to process improvements of the company.
  • Develop and implement systems and procedures to monitor and analyze the progress of construction projects to evaluate estimating, purchasing, variance, and cost to complete functions.
  • Support Vice President, Finance, with special projects and workflow process improvements.
  • Other duties as required.

 

Experience and Skills

  • Accounting Designation CPA; and
  • Computer skills including MS Office, ability to learn and use additional software as may be required.
  • Excellent time-management skills.
  • High attention to detail and ability to maintain a high level of accuracy in preparing and entering information and maintaining records.
  • Strong interpersonal and communication skills required, both oral and written. Willing to take responsibility and being held accountable for results.
  • Integrity and trustworthiness.

Work remotely: Temporarily due to COVID-19

Job Type: Full-time

Salary: $90,000.00-$110,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • Flexible schedule
  • On-site parking
  • Profit sharing
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift

Real Estate Analyst

Forge & Foster is committed to generating positive social and economic value for communities, tenants, investors, and other stakeholders through commercial real estate projects in Hamilton and across Southern Ontario. We bring vitality to cities as a leading value-add commercial real estate investment management company.

We are looking for a Real Estate Analyst to join our team.

You will assist in all aspects of our business including acquisitions, dispositions, financing, asset management and accounting. This position requires strong problem solving skills, good organizational skills and an ability to work independently. Previous real estate experience or a strong interest in real estate is considered an asset.

Responsibilities

Your tasks will include, but may not be limited to, the following:

  • Assist in the execution of property business plans including tasks related to leasing, construction, land entitlement, environmental remediation
  • Assist in creating design packages and lease proposals for prospective tenants
  • Assist in underwriting and preparing investment proposals for new acquisitions
  • Assist in creating mortgage proposals for lenders
  • Provide due diligence documentation for any properties being sold

Job Type: Full-time, Permanent

Pay: From $40,000.00 per year

Additional Pay: Bonus pay

Benefits: Includes dental care and extended health care

Schedule: Monday to Friday

Junior Accountant

November 11, 2021, update:

Thank you for your interest. This job posting is no longer active.

Junior Accountant

Forge & Foster Investment Management

Hamilton, ON
Posted October 12, 2021
Full–time

Forge & Foster is committed to generating positive social and economic value for communities, tenants, investors, and other stakeholders through commercial real estate projects in Hamilton and across Southern Ontario. We bring vitality to cities as a leading value-add commercial real estate investment management company.

We are looking for a Junior Accountant to join our team. You will work in our small finance team in all aspects of finance and accounting.

To apply, please submit your
cover letter and resume
via e-mail to
info@forgeandfoster.ca

RESPONSIBILITIES

Your tasks will include, but may not be limited to, the following:

  • Help maintain the books for the real estate portfolios, including processing payables and receivables
  • Assist with monthly, quarterly and annual close-outs of the books
  • Generate financial statements to complete the monthly, quarterly and annual reporting packages
  • Process cheques, management fees, leasing fees and chargeback invoices to tenants
  • Assist in the creation of annual TMI adjustments and invoice and collect from or prepare refunds to tenants
  • Work with the property managers to review and post rent rolls
  • Support the property manager in answering tenant queries
  • Review and update tenant lease information in our Rent Manager software program

REQUIRED SKILLS & QUALIFICATIONS

  • A degree in finance or accounting
  • Can excel in a high volume, fast paced environment
  • Hard working and organized
  • Ability to solve problems and work independently
  • Strong Excel skills
  • Strong communication skills

Thank you for your interest in this exciting opportunity.

To apply, please submit your cover letter and resume via e-mail to info@forgeandfoster.ca

Job Type
Full-time, Permanent

Pay
From $40,000.00 per year

Additional Pay
Bonus pay

Benefits

  • Casual dress
  • Dental care
  • Extended health care
  • On-site parking

Schedule
Monday to Friday

Work Remotely
No

Real Estate Analyst

Real Estate Analyst

Forge & Foster Investment Management

Hamilton, ON
Posted October 12, 2021
Full–time

Forge & Foster is committed to generating positive social and economic value for communities, tenants, investors, and other stakeholders through commercial real estate projects in Hamilton and across Southern Ontario. We bring vitality to cities as a leading value-add commercial real estate investment management company.

We are looking for a Real Estate Analyst to join our team.

You will assist in all aspects of our business including acquisitions, dispositions, financing, asset management and accounting. This position requires strong problem solving skills, good organizational skills and an ability to work independently. Previous real estate experience or a strong interest in real estate is considered an asset.

To apply, please submit your
cover letter and resume
via e-mail to
info@forgeandfoster.ca

RESPONSIBILITIES

Your tasks will include, but may not be limited to, the following:

  • Assist in the execution of property business plans including tasks related to leasing, construction, land entitlement, environmental remediation
  • Assist in creating design packages and lease proposals for prospective tenants
  • Assist in underwriting and preparing investment proposals for new acquisitions
  • Assist in creating mortgage proposals for lenders
  • Provide due diligence documentation for any properties being sold

Thank you for your interest in this exciting opportunity.

To apply, please submit your
cover letter and resume
via e-mail to
info@forgeandfoster.ca

Job Type
Full-time, Permanent

Pay
From $40,000.00 per year

Additional Pay
Bonus pay

Benefits

  • Dental care
  • Extended health care
  • On-site parking

Schedule
Monday to Friday

Work Remotely
No

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